Amazing Success Stories
"It was great working with Kim Heng for our first home. Throughout home buying process, she was avail… Read Moreable to answer any questions that we had and provided wonderful experience. She not only brings a ton of real estate experience but fundamentally she understands local market and does her homework and builds a strategy for her buyers to become seller's top preference.
She is honest and provides valuable home buying experience. Given a chance, I would choose Kim and her team again for buying in the future. I highly recommend having someone like Kim on your side for such processes." Read Less
"When looking for a real estate agent to help you buy a house in Palo Alto, there is none other than … Read MoreKim Heng and Alex Seroff, who understand the local market, have a good track record, and can effectively represent your interests. Here are some of the reasons:
Experience and Local Knowledge:
Local knowledge is critical to understanding neighborhood trends, property values, and market conditions. Kim and Alex had it all.
Reputation and Reviews:
Check online reviews and testimonials from previous clients, there is no doubt they are the best in town.
Communication Skills:
Kim is responsive, listens to my needs, helps me with the buying strategy, and communicates clearly and promptly.
Negotiation Skills:
Kim is the one who secured the best possible deal for me in this competitive market.
Again, choosing Kim as my agent significantly impacts the success of my home-buying experience." Read Less
"Words can't describe the wonderful work you did on my trading account, I am delighted I trusted you … Read Moreand gave you a chance to help grow my $1000 into $12,000 in just a week, Mrs Eliana russel my family and I are forever indebted to you for the financial stability you brought to our home, I advice the entire public to invest with Eliana russel contact her via WhatsApp: +17734138075
Email: [email protected]" Read Less
Yahaya A Umar
"Kim and Alex are fantastic, professional with extensive expertise and they are also such a pleasure … Read Moreto work with. They helped my elderly parents bought a house in San Jose to be close to us, then helped sell their house in San Leandro. They came prepared with great suggestions on how to improve and market the house because they knew what the buyers were looking for. Kim and Alex were so patient and flexible working with my parents' limited budget and put their mind at ease. They took care of selecting contractors, did all the schedulibg and supervised contractors' work. Alex even called numerous charities and arranged help to take away some of the furnitures my parents no longer needed.
It took less than 2 weeks from when they moved out to everything ready to put on market, and sold within a week of getting on market at a much higher price than my parents had imagined. Many of their neighbors/friends found it eye-opening and impressed by what Alex and Kim did. The closing process was also made easy with their patient explanation, frequent communications and attention to details. Alex even provided all the documents to help my parents to apply for Prop 19. My elderly parents was so pleased that they worked with Kim and Alex, impressed not only by their deep expertise in housing market, their efficient execution, but their impeccable customer service. They made an otherwise daunting process seem easy. If anyone is considering buying or selling a house, could not be in better hands with Kim and Alex!" Read Less
"After extensive interviews, we chose Heng-Seroff Real Estate Group to sell our Palo Alto home of 30 … Read Moreyears. The team of Kim Heng and Alex Seroff did an amazing job.
Their oversight and management of the sales process resulted in multiple offers after the first weekend. Alex and Kim applied their expertise to help us navigate through the bids and they negotiated a strong selling price in a marketplace challenged by local tech company layoffs and high interest rates.
Most importantly, Heng-Seroff secured a solid offer substantially higher than anticipated!
The Heng-Seroff team was responsive to any and all questions, concerns and issues throughout and the team was always highly accessible (via phone, email, text, WhatsApp, and in-person). Documents that required signatures were explained clearly, and questions promptly addressed.
Alex and Kim facilitated putting the house on market in a very short timeframe to capture the sweet spot in market timing (we entered the market very late in the home-selling season). They oversaw contractor hiring, ensuring multiple bids on the key projects, and they monitored progress to ensure work was completed on schedule. The recommended improvements were sensible and the rationale for each was clearly explained. They managed and oversaw staging and all facets of the sale (home improvement projects came in below estimate!).
All situations are unique, and ours was complicated by a myriad of factors (divorce, international travel requiring consulate visits for notarization, etc.). All issues were handled diplomatically and professionally.
I highly recommend Kim Heng and Alex Seroff with Heng-Seroff Real Estate Group and would work with them again in a heartbeat." Read Less
"Working with Alex and his team for the first time has been an exceptional experience. Their professi… Read Moreonalism and prompt responsiveness to all my inquiries, even amidst our busy schedules, were truly impressive. Thanks to their expertise, the property was sold in less than two weeks with multiple offers, achieving the best possible price. I wholeheartedly recommend Alex and his team to all my clients." Read Less
"Alex and Kim are so wonderful to work with. Their sense of the market trend was on point. A signal f… Read Morerom them was all we need to pull the trigger and put it in the market. I was so amazed by the timeline that they give me, coupled with the impressive marketing. Results were so awesome. If I'll do it again, I will never hesitate to give Alex and Kim a call. True professionals. Thank you very much Kim and Alex. I would give these two guys 10 stars for a job well done!!!" Read Less
"Life will surely teach you a lesson before you will experience the good part of it, I have a bad exp… Read Moreerience falling from one scam to another until I read a post about Mrs.Ivy Nathan,I was still in doubt and kept seeing many testimonies of his good work so I was convinced and decided to give it a try and I gave in my last shot and invested $2000 for a start, He really played our own part of the deal as he promised me, now I have gotten my second withdrawal without paying for other charges fee like others account manager, If you are searching for an honest account manager, search no more and add up Mrs.Ivy Nathan who taught me all I needed to know, thank you, ma,and may you have the strength to continue to help others as you did for me. You can reach him via
WhatsApp:++1 (570) 218‑5809
Email:[email protected]" Read Less
Husaini Sani Sani