A little bit about me...

With over 20 years in the San Francisco Bay Area, Cindy Tsai has been making a mark with fine interior design for residential and small commercial properties. Clients include residential homes from San Francisco to San Jose and also client’s vacation homes. Cindy builds a quick, intimate understanding of client’s tastes for the style of their home and also flexibility in working style. Small commercial projects include Gary Danko restaurant, Crimson Mim boutique in Los Altos and a variety of technology start-ups in Silicon Valley.

"After extensive interviews, we chose Heng-Seroff Real Estate Group to sell our Palo Alto home of 30 years. The team of Kim Heng and Alex Seroff did an amazing job. Their oversight and management of … Read MoreRead Less

"Kim and Alex are an awesome team! They provide sounded advice and partnered with us to make the deal works. This is what you really need when making a big purchase like a house. The transaction went s… Read MoreRead Less

"Working with Alex and his team for the first time has been an exceptional experience. Their professionalism and prompt responsiveness to all my inquiries, even amidst our busy schedules, were truly im… Read MoreRead Less

"Kim and Alex are so knowledgeable, personable, and responsive. Their guidance made the first-time home buying process much less intimidating. Highly recommend!"

"Alex and Kim are so wonderful to work with. Their sense of the market trend was on point. A signal from them was all we need to pull the trigger and put it in the market. I was so amazed by the timeli… Read MoreRead Less

"I recently had the pleasure of working with Kim to shop for my first house. Throughout the entire process, Kim was always punctual, professional, and also very personable. She was incredibly patient i… Read MoreRead Less

"Kim Heng and Alex Seroff were outstanding to work with during the sale of our home in Palo Alto! They took care of so many of the smallest details and made getting the property ready for sale really e… Read MoreRead Less

"Superb service, great advice and rapid responses when needed. Also great service after the sale."

"If your are buying a home, this Realtor is a good choice. If you are selling, my experience is that there is a constant change in staff at their open houses. The staff is not knowledgable about the … Read MoreRead Less

"I still look around my house and feel gratitude for what Alex and his thoroughness helped us achieve. We live in what I would consider paradise. Not only that, but Alex still sends us holiday cards ev… Read MoreRead Less

"The Heng Seroff Group is a top notch real estate agency. Alex Seroff was my agent, and I was very favorably impressed by our initial phone call, but my esteem grew by leaps and bounds at every step o… Read MoreRead Less

"Kim and Alex is a great team. Kim is my agent buying a house, she understand what I'm looking for precisely, then with her great knowledge, experience and connections, she find me the right house, go … Read MoreRead Less

"Great experience having Kim and Alex helping me find my dream house in Los Altos Hills. They are an awesome team. I'm very happy with their support and expertise in the entire process."

"Extremely satisfied with the house purchase experience with Kim Heng.a. Extensive and in-depth knowledge of bay area housing market.b. Exceptional diligence and patience during the entire searching, i… Read MoreRead Less

"We have just purchased our first house with Alex Seroff as our buyer's agent. He designed a bidding strategy for us and executed so that our very first offer was accepted even though it wasn't the hig… Read MoreRead Less

"I highly recommend working with Kim Heng. She and her partner, Kevin Chiao, did an exceptional job selling my condo in Palo Alto. Not only were they a complete joy to work with, they went above and be… Read MoreRead Less

"I have worked with many real estate agents in the bay area and my experience with Kim and her team was exceptional! Worked with Kim and the Deleon team for multiple properties. She is very detailed or… Read MoreRead Less

"Kim helped us to buy our first home in Palo Alto. She was able to answer all our questions and advised on a winning bidding strategy. Also Kim and Karen were very helpful after the purchase answering … Read MoreRead Less